Hobonichi Store Help

Hobonichi Store Help

Hobonichi Shopping Account Store Note Click here to log in

Changing an order’s shipping address

If your order is still listed as “Order received”, you can make changes through your Hobonichi Store account. After the status changes to “Shipping soon”, which means that the order is in shipping preparation process, you cannot make any changes.

How to change an order’s shipping address

1. Log in to Hobonichi Store account.
2. Select the order you would like to change.
3. Click “Edit” on the right side of the Shipping Address column.
4. Follow the instructions on the editing page. The changes will not be made until you click “Ship to this address.”
5. If the changes are reflected in your order, the request is complete.

Contact us

store@1101.com

Business hours: Mon-Fri 10 AM - 5 PM Japan time

Inquiries received outside of business hours will be addressed the following business day.