Hobonichi Store Help

Hobonichi Store Help

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Changing credit card information

The Hobonichi Store account system can only use one credit card number per order, so credit cards and numbers of payments cannot be changed after ordering.

If you would like to change the credit card for an order, cancel the entire order and place the order again with the new card.

Please note that no changes can be made for orders which have already shipped or entered shipping preparations.

If you lose or change your credit card after placing an order, the payment will still go through, so there is no need to provide the new credit card information.Please note that after your credit card information has changed, we cannot accept changes to your order that result in total amount changes.

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Business hours: Mon-Fri 10 AM - 5 PM Japan time

Inquiries received outside of business hours will be addressed the following business day.