Hobonichi Store Help

Hobonichi Store Help

Hobonichi Shopping Account Store Note Click here to log in

Changing a payment method (for shipment within Japan only)

If your order is still listed as “Order received”, you can change the payment methods in Hobonichi Store account. After the status changes to “Shipping soon”, which means that the order is in shipping preparation process, you cannot change the payment methods.

How to change your payment method

1. Log in to Hobonichi Store account using your e-mail address and password.
2. Select the order you would like to change and open the order status page.
3. Click “Edit” on the right side of the payment methods column.
4. Follow the instructions on the payment method editing page.
5. If the changes are reflected in your order, the request is complete.

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Business hours: Mon-Fri 10 AM - 5 PM Japan time

Inquiries received outside of business hours will be addressed the following business day.