Hobonichi Store Help

Hobonichi Store Help

Hobonichi Shopping Account Store Note Click here to log in

About the Virtual Waiting Room

During the “Hello! Good Buy! Sale,” heavy traffic is expected on the Hobonichi Store website.
To ensure a smooth shopping experience, we have decided to implement a virtual waiting room.

When the site becomes crowded, you may be directed to an online virtual waiting room before proceeding with your purchase.
If you are guided to the virtual waiting room page, please stay on the page and do not close it.

Important information

-Your purchase is not confirmed until your order is complete. Please note that items placed in your cart may sell out while you are waiting in the virtual waiting room.

-If you close the virtual waiting room page or do not proceed within a certain time once your turn arrives, you may need to rejoin the queue.

-Even if you are purchasing items that are not part of the “Hello! Good Buy! Sale,”
you may still be placed in the virtual waiting room depending on overall site traffic.

Contact us

store@1101.com

Business hours: Mon-Fri 10 AM - 5 PM Japan time

Inquiries received outside of business hours will be addressed the following business day.