Hobonichi Store Help

Hobonichi Store Help

Hobonichi Shopping Account Store Note Click here to log in

Editing shipping information

You can edit, delete, or add shipping information such as name, address, and phone number through Hobonichi Store account.

Instructions for changing shipping information

1. Log in to Hobonichi Store account using your e-mail address and password.
2. Click “View” on the right side of the address book column.
3. All registered shipping addresses will be displayed, so click “Edit” next to the one you would like to edit.
4. Follow the instructions on the editing screen.
5. If the new information is reflected in the address book, the request is complete.
*Please register your own address under the yellow symbol.
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*Click here for information on changing a shipping address for a completed order.

Deleting shipping information

1. Log in to hobonichi Store account using your e-mail address and password.
2. Click “View” on the right side of the address book column.
3. All registered shipping addresses will be displayed, so click “Delete” next to the one you would like to delete.
4. Follow the instructions on the editing screen.
5. If the changes are reflected in the address book, the request is complete.
*The address with a yellow mark cannot be deleted.

Adding shipping information

1. Log in to Hobonichi Store account using your e-mail address and password.
2. Click “View” on the right side of the address book column.
3. Click “Register another address” on the bottom right of the screen.
4. Follow the instructions on the registration screen.
5. If the changes are reflected in the address book, the request is complete.

Contact us

store@1101.com

Business hours: Mon-Fri 10 AM - 5 PM Japan time

Inquiries received outside of business hours will be addressed the following business day.