Hobonichi Store Help

Hobonichi Store Help

Hobonichi Shopping Account Store Note Click here to log in

Computer system requirements

In order to ensure accurate orders and safely store customer information such as address and credit card information, Hobonichi Store employs GeoTrust® GeoTrust Quick Positive SSL Premium encryption to protect all stored information.

Hobonichi Store also uses cookies to ensure a smooth and convenient ordering process for customers.

We ask that customers always place their orders through Hobonichi Store account. It allows us to use these security systems to accurately and safely receive your order.

Use of Hobonichi Store account may not be possible with some computer settings or operating systems, so please use the information below to check the compatibility of your computer before placing an order.

Checking your browser version

Hobonichi Store recommends the following browser versions in order to use Hobonichi Store account:

[Windows 10]
Chrome latest version
Firefox latest version
Microsoft Edge latest version

[MacOS 10.15 and up]
Safari latest version
Chrome latest version
Firefox latest version

Smartphone, Tablet
[Android] Android 9.0 and up, Chrome latest version
[iPhone、iPad] iOS 14 and up

Using a browser not listed above may prevent a customer from being able to access Hobonichi Store account. We apologize for the inconvenience, but please place your orders from a computer equipped with the recommended system settings above.

Checking your JavaScript and cookie settings

Hobonichi Store uses JavaScript and cookies, so please make sure to always enable JavaScript and cookies when using the store.

Checking your computer’s clock settings

If your computer clock is incorrect, you may experience an error message that will prevent you from using Hobonichi Store account.

Before placing your order, check both the accuracy of your time zone and the accuracy of your date/time settings.

Contact us


Business hours: Mon-Fri 10 AM - 5 PM Japan time

Inquiries received outside of business hours will be addressed the following business day.