Hobonichi Store Help

Hobonichi Store Help

Hobonichi Shopping Account Store Note Click here to log in

I lost/damaged my payment slip. (for shipment within Japan only)

If you have lost or damaged your payment slip, you can request a new one in Hobonichi Store account.

Please follow the instructions on this page.

Hobonichi manages payments through the bar code printed on the payment slip.
Payments submitted directly through bank transfer may not be linked correctly to the order. Please make sure to always use the payment slip included with your order.

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Business hours: Mon-Fri 10 AM - 5 PM Japan time

Inquiries received outside of business hours will be addressed the following business day.