Hobonichi Store Help

Hobonichi Store Help

Hobonichi Shopping Account Store Note Click here to log in

I never got an e-mail.

You may not receive an e-mail from the Hobonichi Store in the following situations:

-Your e-mail address was entered incorrectly. (The e-mail address you entered will be displayed on the receipt screen after completing your order.)
-Your e-mail provider does not accept automated e-mails.
-You have added our domain address to your blocked senders list.
-Your e-mail inbox is full.
-Your cell phone has a character limit to incoming e-mails.

E-mails may experience a delay in arrival or fail to arrive due to issues with your e-mail provider.
Please check Hobonichi Store account for your order and account information. If your order is displayed in your order history, it has been successfully completed.

Contact us


Business hours: Mon-Fri 10 AM - 5 PM Japan time

Inquiries received outside of business hours will be addressed the following business day.