An error occurred during the Hobonichi ID transfer/registration and I cannot proceed it further.

If you encounter an error, please go back to the previous page and try again.

Regarding the Effect of using Wi-fi:
We confirmed that if you use Wi-fi, switching Wi-Fi to the mobile network/connection sometimes resolves the problem.

Regarding the Effect of Antivirus Software:
One potential cause of the error screen could be the influence of antivirus software or ad-blocking features. If you are using antivirus software, we kindly ask that you contact the software provider for further assistance.

Additionally, please try using a different web browser or device.

If you tried the action above but the problem has not been resolved, please contact us <account@1101.com> so that we can look into the issues in more detail.

Please include as much detailed information as possible:

・The registered email address
・The name of your mobile phone or PC model
・The OS version
・The browser you use and its version
・The date and time when you encountered the error
・Which of the two pages below you first accessed to complete the procedure
1. The Hobonichi Store account page
2. The announcement of Hobonichi ID page
・The last pages you accessed just before you encountered the error message
(Preferably, the link to the last page would be greatly helpful.)
・What antivirus and security software you use for your PC, Mac, or
mobile devices, including their settings, if you use any.

Please include any screenshots of the error message(s) you’re receiving.

*You can check your computer operating system and browser information here, then copy and paste that into the email.