Hobonichi Help Center
Categories
FAQ
- Returning non-defective products for personal reasons
- Exchanging defective products
- 【For international orders】Product shipping date / Product shipping date
- When will my order arrive?
- I never got an e-mail.
Order Confirmation & Modifications
- 【For international orders】Modifying an existing order / Changing order contents
- 【For international orders】Adding an item to an existing order (merging orders) / Adding an item to an existing order (merging orders)
- Did my order go through?
- Changing a payment method (for shipment within Japan only)
- Changing an order’s shipping address / I entered the wrong address.
Payment Information
- 【For domestic orders】Available payment methods
- 【For domestic orders】Payment by credit card
- 【For domestic orders】About cash transfers at convenience stores/postal banks
- 【For domestic orders】Payment by cash on delivery
- About Amazon Pay
Shipping & Delivering
- Hobonichi Store shipping
- Product shipping date
- Shipping and handling
- Specifying the delivery date
- Ordering products with different shipping periods