If your order is still listed as “Order received”, you can make changes through your Hobonichi Store account.
After the status changes to “Shipping soon”, which means that the order is in shipping preparation process, you cannot make any changes.
How to change an order’s shipping address
- Log in to Hobonichi Store account.
- Select the order you would like to change.
- Click “Edit” on the right side of the Shipping Address column.
- Follow the instructions on the editing page. The changes will not be made until you click “Ship to this address.”
- If the changes are reflected in your order, the request is complete.
If your order is still listed as ""Order received"", you may change your shipping address in Hobonichi Store account. Please see here for details.
If your order is listed as ""Shipping soon"", the order has entered shipping preparations or has already been shipped. So please contact us with the following information:
- Your order number
- Your preferred name and shipping address"