*Effective from shipments on August 1, 2026, our delivery carrier will change from Sagawa Express to Yamato Transport. Along with this change, our postal delivery service will also change from "Hikyaku Yu-Packet" to "Nekopos."

The “Nekopos” is available as a shipping option for domestic orders only.

“Nekopos” is a mailbox delivery service provided by Yamato Transport. Your order will be delivered to your mailbox.  You will be able to select ”Nekopos” from the shipping options screen only if your order qualifies for this service.

About Nekopos

• Shipping Fee: A flat rate of ¥330 (tax included) nationwide
• Tracking: Tracking is available through Yamato Transport tracking service.
• Delivery Time: Same as standard courier service.
• Delivery Method: Delivered directly to your mailbox at the specified address
• Delivery Date/Time Requests: Requests for a specific delivery date or time are not available.
• Payment Methods: Available only for orders paid by credit card or Amazon Pay.
• Even if the items are eligible for “Nekopos,” this shipping method may not be available depending on the combination of items in your order.

Important Notes

• The “Nekopos” is not available for orders shipping outside Japan.
• The “Nekopos” is not available for “Convenience Store Prepayment (PAYSLE)”, or “Cash on delivery.”
• Once you select “Nekopos” and complete your order, you will not be able to add more items to it. To add items, please switch your shipping method to “Standard Delivery”  and then proceed with adding products.
• Delivery date and time requests are not available with “Nekopos.” Please choose “Standard Delivery” if you require a specific delivery date or time.
• Please note that we are unable to ship orders to be held at  branch Yamato Transport offices.
• Gift wrapping is not available for orders shipped via ”Nekopos.”
• If your order does not fit within Nekopos’s size regulations, we may switch your shipping method to “Standard Delivery” at our discretion.  In such cases, Hobonichi will cover any difference in shipping fees, so you will still only be charged the Nekopos fee of ¥330 (tax included).  We will inform you of any changes in your shipping method in the shipping confirmation email.
• There is no compensation for lost or damaged items after they have been delivered to your mailbox.

How to select "Nekopos"

This option is available only for eligible orders. If your order qualifies, you can select it on the "Order details" screen.

1. Go to the "Shipping Options" section and click the "Edit" button to the right.
2. Look for "Shipping method".  By default, "Courier Service" is selected.
3. Please select "Nekopos" and click the "Edit" button to apply the change.
4. Once the change is reflected, proceed to "Finalize order" to complete your purchase.