In the Hobonichi Techo app, by linking with the device's default calendar, you can automatically record schedules registered in your calendar to your timeline. 

If the schedule is not displayed, please check the following in order to see if any apply.

Calendar is not connected / settings are incomplete 

If schedules for the current day and the past are not displayed, please check the settings with the following steps first. 
*If you reinstall the app, settings will be reset and the connection will be released.

1. Tap [Menu] at the bottom right of the app.
2. Tap [Settings & Payment Information].
3. Tap [Data Acquisition].
4. Check if the [Calendar] section is set to "Connected" or "Not Connected".
   • If [Not Connected]
     Tapping "Not Connected" will open the device settings screen, so please allow "Full Access" for the calendar. 
     *When connected for the first time, schedules from the current day and the past (up to 50 days before the start date) will be synced. 
     *If you reconnect after disconnecting once, schedules during the disconnected period will not be synced.
   • If [Connected]
     Tapping "Connected" will open the calendar detailed settings screen, so please check if the schedule items you want to display are checked. 
     *If you change the settings, the changes will be reflected in schedules synced thereafter.

Initial calendar sync is in progress 

When linking with the calendar for the first time in the "Hobonichi Techo app", schedules are synced from 50 days prior to your start date. During this initial sync, the text "Loading..." and a Senpai illustration are displayed at the top right of the app screen. If you tap the Senpai illustration, the sync progress will be displayed, so please wait until the calendar sync is finished.

Schedule is not registered in the device calendar 

If all or part of the schedules for the current day and the past are not displayed despite there being no problem with the above connection, please check if the corresponding schedule is registered in the Device's Default Calendar.

*The Device's Default Calendar is the "Calendar" app for iPhone. For Android, "Google Calendar" is often the default calendar, but it varies depending on the model.

*If you want to display schedules from another calendar app (such as Google Calendar) instead of the Device's Default Calendar, please refer to this help page.

Not displayed due to sync timing with the device calendar 

The timing for the Hobonichi Techo App to sync with your device’s default calendar schedule is described in the following help page:

• About Schedule Sync Timing

 If your schedules are not appearing, it may be due to this synchronization timing. In such cases, you may be able to display the data by "Re-syncing" the calendar on your device using the steps below.
*Schedules for future dates will not be displayed in the app until that day arrives.

Steps for Re-syncing

1. An illustration of "Senpai" is displayed in the upper-right corner of the app screen.
2. Tap "Senpai" while the illustration is stationary.
   ・Note: While content is syncing, the "Loading..." text is displayed and Senpai is moving. Please wait until the animation stops and the illustration becomes stationary.
   ・Note: If Senpai disappears after synchronization is complete, you may not be using the latest version of the app.
3. The "Re-sync Content" screen will appear. Tap "Schedule."
4. An overwrite confirmation dialog will be displayed. Review the message and tap "Overwrite."
5. Once the status changes to "Complete," the re-syncing process is finished.

If none of the above apply 

If none of the above causes apply, please try the following. 

*Past data that failed to be retrieved due to sync timing will not be re-synced even if the following operations are performed.

Update the app to the latest version 

Please update the app to the latest version from the app store and check if syncing occurs thereafter.

• App Store is here 
• Google Play is here

Restart the app 

Please completely close the app once, then restart it and check if syncing occurs.

Re-login to the app 

Please re-login to the app with the following steps and check if syncing occurs.

1. Open [Menu] -> [Settings & Payment Information] at the bottom right of the app screen.
2. Tap the [Log Out] button at the bottom of the screen to log out.
3. Completely close the app once, then restart it.
4. After restarting, please [Log In] with the same account.

If the issue is not resolved even after trying all the above, please contact us with the following information.

• Specific situation as much as possible (e.g., "Today's schedule is not displayed at all", "Past schedules from MM/DD to DD/MM are not displayed at all")
• Model name of your device and OS version