Thank you for shopping at the Hobonichi Online Store.

Starting Tuesday, August 25, 2026, at 3:00 PM (JST), the payment processing for credit card transactions and newly introduced mobile payments for orders shipped within Japan will be outsourced to Global-e Japan K.K.

In 2023, we upgraded the Hobonichi Online Store to a more sophisticated borderless shopping system, powered by Global-e to make shopping more comfortable and convenient for overseas customers through features like local currency payment options and pre-payment of duties and sales taxes.

To expand payment options and improve convenience for our customers in Japan as well, we have decided to introduce "Global-e" services for selected domestic payment methods.

Please review the details below for the changes resulting from this implementation.

◆Change in Credit Card Payment Service Provider
Previously, credit card transactions were processed through GMO Payment Gateway, Inc. Going forward, Global-e Japan K.K. will handle sales and payment processing based on an outsourcing agreement with Hobonichi Co., Ltd.
For more details about Global-e Japan K.K., please visit their official page.

◆Addition of New Payment Methods
With the integration of Global-e Japan K.K.’s payment service, the following payment options will be available:

・PayPay
・d Payment
・au PAY
・PayPal
・Amazon Pay
・Apple Pay
・Google Pay
・UnionPay

*Amazon Pay will now also be available while logged into your Hobonichi Online Store account, in addition to purchasing without logging in.

Please review the following information before making a payment using a credit card or any of the newly introduced methods.

1. Temporary Suspension of "Saving/Autofill Card Information" and "Installment Payments"

Saving/Autofill Credit Card Information:
Due to the system migration, the features for saving credit card information and automatically filling in saved card details will be temporarily unavailable. We apologize for the inconvenience and kindly ask that you re-enter your credit card information for each order during this period.

System updates are scheduled for late October to allow saving credit card information during checkout again. We will notify you once this feature becomes available.
Please note that existing saved credit card information cannot be carried over to the new system.

Installment Payments:
Only one-time payments will be available temporarily. We are currently working toward making installment payments available again in the future.

If you prefer installment payments, please complete your order as a one-time payment first, then request a conversion to installments via your credit card company’s website or app. Please check directly with your card issuer, as some card brands or issuers may not support post-purchase installment conversion or may charge additional fees.

We sincerely apologize for any temporary inconvenience this may cause and appreciate your kind understanding.

2. Changes After Order Completion

If you select a credit card or one of the new payment methods, certain restrictions will apply to changes made after placing your order.

Changes You Can Make
Payment Method: Changing from "Credit Card / Mobile Payment" to "Cash on Delivery" only.
Adding Items: Adding items to combine orders remains available.
*If the status is "Order received," you can still change the shipping address and preferred delivery date/time, provided it does not alter the total order amount.

Changes You Cannot Make
Payment Method: Changing from "Cash on Delivery " or "Convenience Store Prepayment (PAYSLE)" to "Credit Card / Mobile Payment" is not available.
Order Details Involving Price Changes: Changing shipping methods, adding/canceling gift wrapping, or applying/removing coupons cannot be processed after the order is complete.

If you need to make changes that alter the total order amount, please cancel your existing order and place a new one.

3. Descriptor on Your Billing Statements
Because sales and payment operations will be processed by Global-e Japan K.K., the descriptor appearing on your credit card statements or digital wallet payment history will change to “Global-e/Hobonichi”.

We will continue striving to improve our services to provide you with a smoother shopping experience. We appreciate your patience while we transition to the new payment system.

Thank you as always for your continued support of the Hobonichi Online Store.
 

Hobonichi Online Store