Inquiries During the Summer Holiday Period
Please note that Customer Support for the Hobonichi Online Store will be on summer holiday during the period from Saturday, August 8 to Sunday, August 16.
We will respond to all inquiries received during this time after we return. We apologize for the inconvenience and ask for your understanding.
Order Placement and Shipping During the Summer Holiday Period
We accept orders and ship items as usual during the summer holiday period. Orders will be processed and shipped sequentially. Please note that our regular shipping schedule applies, and we do not ship on the following days:
- Domestic Orders: No shipping on Sundays and National Holidays
- International Orders: No shipping on Saturdays, Sundays, and National Holidays
About Delivery Status
To check the delivery status of your shipped items, please refer to the tracking pages of the following couriers:
- Domestic Orders: Yamato Transport
- International Orders: FedEx
Other Inquiries About the Hobonichi Online Store
For questions about returns, exchanges, or other inquiries regarding your order, please refer to our Shopping Help page.