For items ordered for delivery within Japan, our delivery responsibility and the handover of the product are deemed to be completed once the product has been delivered to the designated delivery address in Japan.
Therefore, we cannot be held responsible for any damage, soiling, loss, or degradation in quality that occurs after the delivery to the designated address in Japan has been completed, in cases where items are taken overseas via forwarding services or the customer's own arrangements.
Furthermore, in the event of a product defect, we are unable to process returns or exchanges from overseas. Please note that even for exchanges or returns covered by a warranty, these services are limited to the designated delivery address within Japan.
Additionally, some products may not be available for international shipping, or shipping may be limited to specific countries or regions. For such products, we do not accept any returns or exchanges from from any country or region other than those specifically designated.