Receipts are handled differently for each payment method, but there is something that can be used as an official receipt, such as for tax filling purposes. If you would like to issue a receipt for your purchase from the Hobonichi Online Store, please see the instructions below.
Credit card (including Amazon Pay)
You can use your credit card statement or bill as an official receipt. To request an official receipt issued by Hobonichi Online Store, Please follow the steps below to issue your receipt.
*Starting August 29, 2025, customers can issue receipts directly from the Hobonichi Online Store account page.
- Log in to your account page on the Hobonichi Online Store.
If you used Amazon Pay, please log in using the dedicated URL provided in the order confirmation email we sent you. - Open the order history page for the relevant order, scroll down to the “Receipt” section, and click on “Issue Receipt.”
- Enter the billing name and description, then click on “Issue Receipt.”
*Receipts can only be issued once the credit card payment has been completed. Credit card payments are processed at the time of shipment.
*The receipt date will be the date on which the credit card payment is processed. This date cannot be changed. In addition, the receipt will also display the issue date and order date. These dates are automatically recorded and cannot be modified.
*Receipts can be reissued from your account page. However, when reissuing, the billing name and description cannot be changed, and the receipt will be marked as “Reissued.” If you wish to change the information, please contact us via the inquiry form.
Cash payment at convenience store/postal bank
Your official receipt is the stamped proof of payment stub you received upon payment.
If you need an official receipt from the Hobonichi Store for business purposes, please write down the following information:
- Order number
- Name of recipient
- Shipping address
and mail this information along with your payment stub to the following address:
Hobonichi Store
Hobonichi Kanda Building, 3-18, Kanda Nishiki-cho, Chiyoda-ku, Tokyo
101-0054, JAPAN
Once Hobonichi processes this request, a receipt will be mailed out about a week later.
*The customer is responsible for the shipping costs of sending in their request. Hobonichi Store will cover the return shipping of the receipt.
*The date on the receipt will be the same date as that on the payment stub.
Cash on delivery
You will receive a receipt upon paying the delivery person for your order.
If you would like a receipt from Hobonichi Store, please mail the receipt you received upon delivery along with the following information:
- Order number
- Name of recipient
- Shipping address
to the following address:
Hobonichi Store
Hobonichi Kanda Building, 3-18, Kanda Nishiki-cho, Chiyoda-ku, Tokyo
101-0054, JAPAN
Once Hobonichi processes this request, a receipt will be mailed out about a week later.
*The customer is responsible for the shipping costs of sending in their request. Hobonichi Store will cover the return shipping of the receipt.
*The date on the receipt will be the same date as that on the receipt from the delivery person.