When you subscribe to the Premium Plan (Monthly Plan or Yearly Plan), all photos and videos recorded in the "Hobonichi Techo App" from that point onward will be automatically uploaded to and stored in the cloud.
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Regarding records after the Premium Plan subscription date
All photos and videos recorded in the "Hobonichi Techo App" after your subscription date will be automatically uploaded to and stored in the cloud.
However, depending on conditions such as your network environment, it may take time for the upload to complete. Please refer to the method for checking upload status below. -
Regarding records before the Premium Plan subscription date
Photos and videos recorded before the subscription date are not automatically uploaded to the cloud, but they can be uploaded manually. Please refer to the manual upload method below.
*Even if you subscribed to the Premium Plan on the start date of using the Hobonichi Techo App, photos/videos from the subscription date (= start date) onwards will be automatically uploaded to the cloud. Photos/videos for past dates will not be uploaded automatically.
How to check photo/video upload status
You can check the upload status of photos/videos while subscribed to the Premium Plan by the state of the icon displayed at the bottom right of the photo/video.
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Icon is surrounded by a dotted line
Upload has not started yet. Tap to start uploading. -
Icon is blinking and dimmed
Waiting for upload. -
Icon is blinking and arrow is moving
Uploading. Please wait until it completes and disappears. -
Icon has disappeared
Upload is complete.
If you want to auto-upload files only when connected to Wi-Fi
By setting the following steps, all data including photos/videos will be automatically uploaded only when connected to Wi-Fi.
- Tap "Menu" at the bottom right of the app screen.
- Tap "Settings & Payment Information."
- Tap "Device Management."
- Turn ON the "Auto-upload files only via Wi-Fi" field.
How to manually upload photos/videos
When you subscribe to the Premium Plan, an arrow icon surrounded by a dotted line will appear at the bottom right of photos and videos recorded before the subscription date as a mark of being un-uploaded (see image below). When you tap that icon, the upload will begin, and the icon will disappear when the upload is complete.
Please refer to this help page regarding photos and videos when canceling the Premium Plan.