Thank you for using the Hobonichi Techo App.

An issue occurred in version 2.1.0 (released on August 25, 2026) and later, where photos and videos were not automatically syncing for users who had changed their devices under specific conditions.

We deeply apologize for the inconvenience and trouble this has caused to the affected users.

■ Affected Users 

This issue occurred if all of the following conditions were met:

• You recently changed your smartphone or reinstalled the app on an iPhone.

• You did not open the app for 51 days or more prior to logging in on your new device (or the reinstalled app).

• You were previously using a version older than 2.1.0, and installed (or updated to) version 2.1.0 on your new device (or after reinstallation).

• You allowed the app access to your device's photos and had the "Auto-sync" (or Auto-fetch) setting for photos and videos turned ON.

■ Issue Details 

Normally, when logging in to the app on a new device, photos and videos from that point forward are automatically synced. However, this automatic synchronization was not functioning.

■ Current Status (Resolved) 

A system fix was completed around 4:00 PM (JST) on Thursday, September 10, 2026. Automatic syncing of your past photos and videos will resume the next time you open the app.

We sincerely apologize for the significant inconvenience this caused to the affected users.

Thank you for your continued support of the Hobonichi Techo App.